Privacy Policy
Effective Date: 21 August 2025
Last Updated: 21 August 2025
GREYLING HOLDINGS (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you use our website GREYLING HOLDINGS and any services offered by us.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Please read this policy carefully to understand how your information is handled.

1. Information We Collect
We may collect the following categories of personal data:
Identity Data: Name, surname, company name, and title.
Contact Data: Email address, telephone number, and physical address.
Service Data: Information relevant to the services you request from us.
Technical Data: IP address, browser type, operating system, and browsing behavior.
Communication Data: Records of emails, messages, or calls with us.

2. How We Collect Information
We collect your personal data through:
Direct interactions (when you contact us via email or request services).
Use of our website (cookies, analytics, and browsing activity).
Third-party services (where you have consented to share information with us).

3. Legal Basis for Processing
We only process your personal data when we have a lawful basis under GDPR, including:
Contractual necessity: To provide the services you requested.
Consent: When you explicitly agree to the use of your data.
Legal obligation: Where required by applicable law.
Legitimate interests: For business operations, fraud prevention, and website security, provided your rights are not overridden.

4. How We Use Your Information
Your personal data may be used for:
Delivering and managing the services you request.
Responding to your inquiries and providing support.
Sending important service updates and administrative messages.
Improving our website functionality and user experience.
Ensuring legal compliance and protecting our business interests.

5. Sharing of Data
We do not sell your personal data. We may share your data only with:
Service providers and business partners who assist in service delivery.
Legal authorities, if required by law or to protect our rights.
Professional advisers (lawyers, auditors) for compliance purposes.
All third parties are bound by confidentiality and data protection obligations.

6. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure it is protected by:
Adequacy decisions from the European Commission, or
Standard contractual clauses and additional safeguards where necessary.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized.

8. Your GDPR Rights
Under GDPR, you have the following rights:
Right of access – Request a copy of your personal data.
Right to rectification – Correct inaccurate or incomplete data.
Right to erasure – Request deletion of your personal data.
Right to restriction – Limit how your data is processed.
Right to data portability – Receive your data in a structured, machine-readable format.
Right to object – Object to processing based on legitimate interests or direct marketing.
Right to withdraw consent – Withdraw consent at any time (where processing is based on consent).
Right to lodge a complaint – With your local data protection authority.
To exercise any of these rights, please contact us at: admin@inss.co.za

9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. While no system can be 100% secure, we continually review and update our security practices.

10. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings. For more details, please see our Cookie Policy (if applicable).

11. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please contact us for deletion.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
GREYLING HOLDINGS
Eike Street, Vanderbjilpark, Gauteng, South Africa
📧 Email: admin@inss.co.za